DELIVERY & RETURNS POLICY

WHAT IS OUR RETURNS POLICY?

  •  Postage Items must be returned within 14 days of purchase/receipt of delivery 

  • Click & Collect items must be returned within 7 days

  • Items must not have been worn

  • Items must not have been washed

  • Shoes must have only been tried on indoors

  • Tags must still be attached to the garment 

  • Items must be returned in their original packaging 

  • Items bought from website will be refunded if returned , no exchange at the shop

  • Sale items are non returnable

DELIVERY INFORMATION

Hermes​

Delivery within 3-5 working days (excluding Saturdays,Sunday's and Bank Holiday's) - UK Mainland only

Click & Collect

Option is available in Grantham. Collection point is at The Boutique, Guilldhall Court, 3 Guildhall Street, Grantham, NG31 6NJ

Get in touch to return an item 

CUSTOMER CARE

3 Guildhall Court, Guildhall Street,  Grantham

NG31 6NJ

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