Refund policy

WHAT IS OUR RETURNS POLICY?

Postage Items must be returned within 14 days of purchase/receipt of delivery.

Click & Collect items must be returned within 7 days.

Items must not have been worn.

Items must not have been washed.

Shoes must have only been tried on indoors.

Tags must still be attached to the garment.

Items must be returned in their original packaging.

Items bought from the website will be refunded if returned, no exchange at the shop.

Before returning an item, email us or use the contact form to get a returns number first. 

Sale items are non-returnable.

 

Click & Collect

Option is available in Grantham. Collection point is at The Boutique, Guildhall Court, 3 Guildhall Street, Grantham, NG31 6HU